Flamingo Capital Limited, trading as Future Life Capital, is authorised and regulated by the Financial Conduct Authority registration number 790252.
Future Life Capital is firmly committed to the FCA’s principles for business and Treating Customers Fairly. We value our clients and seek to provide the best possible service and advice. We do however appreciate that situations arise from time to time that could lead to dissatisfaction from clients. Where these arise, we are dedicated to resolving issues raised as quickly and as amicably as possible. If you wish to complain to us, our contact details are:
The Compliance Officer, Future Life Capital, 24 Hemmells, Laindon, Basildon, Essex, SS15 6ED or e-mail firstname.lastname@example.org.
Generally, we are able to resolve these issues using our internal Complaints procedures, a copy of which can be supplied on request.
Financial services complaints we cannot settle however, may be referred to the Financial Ombudsman Service (FOS)
Here in the UK, the FOS fulfils the role of providing an alternative to taking disputes to court.
FOS can be contacted at www.financial-ombudsman.org.uk or telephone: 0800 0234 567 or 020 7964 1000
We care what our customers think of us and so should you. We are partners in your business and your success is ours.
“We found that Future Life Capital made things clear and straight forward for us to understand. We really don't think there was anything they could have done better!”
“There we're a number of complex situations that they helped me through & I got a rate that was far better than anything I could find. I couldn't recommend them highly enough!”
“The help and advice offered was second to none and both were always happy to help. They have both made the process pain free for myself and would definitely recommend their services.”